Xerox Come Highly Recommended...
The Challenge
- Department of Health’s quality, innovation, productivity and prevention program (QIPP) which aims to capture billions in savings through efficiency initiatives.
- Paper medical records have the potential to be misfiled or even lost, leading to delays at the point of care.
- Continuity of care can be a challenge because it’s difficult for paper records to follow a patient across a series of treatments ad care sites.
The Solution
- Going Digital – An EMR was implemented and designed to provide clinicians, administrators and patients with reliable, flexible and secure access of patient information.
- Single Electronic Records System – On its way to creating a unified EMR system and phasing out its paper files, Xerox decided to minimise the risk and implement the digital system in stages starting by rationalizing existing records-management processes. The joint project with Xerox will steadily transition the hospital from a paper-based environment to a fully digital platform for managing medical records.
“With the electronic records system, the patient history will always be available, so there won’t be a period of delay. So [we expect to] see an improved accuracy of diagnosis, improved treatment plans…”
Mark England
Director for Reengineering and Informatics, Luton & Dunstable University Hospital
The Results
• Operational costs are expected to decline 15.7% or £2.2 million over the life of the contract.
• Significant cost savings in staffing optimization, paper storage, transportation and management expenses.
• Reduced instances of missing clinical notes to less that 0.5%.
• Enabled repurposing of about 750 square meters of real estate for new clinical uses.
