Customer Support
In our commitment to minimising customer downtime, we leverage a powerful tool known as Zerographic Teamviewer, managed by our adept helpdesk team. This application allows us to visually diagnose the issues you encounter, swiftly and effectively resolving them remotely.
![](https://www.zerographic.com/wp-content/uploads/2023/11/About-Zerographic.jpg)
Teamviewer Process
- Download the compatible executable file for Mac and Windows devices or contact our helpdesk at 03333 208 637 for assistance.
- Upon contacting our helpdesk, they will promptly send an email containing a secure link to download the Teamviewer application.
- After downloading the application, our support team will initiate a session to remotely access your device. You will be prompted to authorise access on your device.
- Our dedicated team will then proceed to resolve the issues you’ve encountered or, if necessary, create a service ticket for an on-site engineer visit.
Support Numbers
Xerox Support
03709 005 501
Zerographic Support
03333 208 637
Account Support
01785 711 800 Ext. 1
Get in Touch Today!
happy clients
Zerographic Testimonials
Financially it’s been an excellent decision. I would recommend the product to any school or business. It’s fast, flexible and significantly increases productivity.
My experience with the ComColor is far better than any other photocopier or printer I have ever used.”
Sushma Parmar
Institute of School Business Manager
Xerox understands retail. They understand the importance of delivering quality work in-store and consistently meet our demands.
Richard Lancaster
Morrisons
We’ve moved from working on a ‘best endeavours’ basis to delivering a market-leading service – and we regularly exceed our own targets.
Financially it’s been an excellent decision. I would recommend the product to any school or business. It’s fast, flexible and significantly increases productivity.
My experience with the ComColor is far better than any other photocopier or printer I have ever used.”