Challenge
Keepmoat, a prominent national home builder boasting over 35,000 homes across nine regions in the UK, faced significant issues with their print and network infrastructure. The expansion of their operations led to the establishment of 10 new head offices and 150 new building sites, each running independently without a cohesive network causing a lacking visibility into printing activities and consumable expenditures. Additionally, maintaining a specialised IT field team for the dispersed print infrastructure proved to be both expensive and logistically challenging.
Solutions
Collaborating closely with Zerographic, Keepmoat implemented a standardised device model across all head offices and building sites, tailored to meet their specific requirements. A cloud-based print solution was deployed, granting Keepmoat complete management and visibility over printers across diverse locations across the UK. This streamlined approach resulted in a reduced IT footprint for Keepmoat, allowing their IT team to focus on core business elements. The cloud-based solution also facilitated seamless printing from mobile devices, including Android, iOS, and Windows, to any multifunctional device at any given location.
Zerographic further integrated cloud management software to address security concerns. Given that Keepmoat deals with sensitive, personal and financial information, the implementation of robust encryption and security measures was crucial. Additionally, their in- house passwords and information would also be protected too.
At A Glance
Challenges
- Lack of cohesive network and visibility.
- High costs and logistical challenges.
- Inefficient management of printing activities.
Benefits
- Standardised fleet ensures seamless user experience.
- Reduced carbon footprint, enhancing company image
Outcome
Implementing a new standardised fleet ensured a seamless and consistent user experience across all Keepmoat sites. This not only simplified operations but also addressed the challenge of maintaining uniformity across all 150 sites and the 10 new head offices. Moreover, this also relieves the burden on their IT team. With a standardised fleet, the IT team can streamline their efforts, focusing on core parts of the business and specific locations as opposed to being stretched across multiple locations.
By optimising and standardising their fleet, the organisation is contributing to the reduction of their carbon footprint. This commitment to environmental responsibility not only reflects positively on the company’s image but also positions them as an innovative, unique leader in the industry. It’s a holistic approach that not only benefits operational efficiency but also resonates with their corporate social responsibility objectives.
The entire Keepmoat fleet benefited from a comprehensive, standard service agreement while Zerographic also ensuring that an engineer could be on-site within 4 hours for any device issues. This commitment contributed to a more dependable printer workforce, ultimately minimising downtime.
Keepmoat faced print and network issues across 10 new head offices and 150 building sites, with high IT costs and poor visibility.
Zerographic helped implement a standardised device model and a cloud-based print solution, enhancing management, security, and reducing IT overhead.
This improved efficiency, reduced carbon footprint, and reliable on-site support, allowing Keepmoat’s IT team to focus on core business functions.
