Ria Green May 31 , 2017
As one of the largest Xerox Premier Partners in Europe, we have always served enterprises, big and small, across various industries. It brings us great excitement to see how the solutions we offer manage to elevate and streamline operations, resulting in increased productivity and profits.
Likewise, we enjoy the challenges every client presents us because it allows us to examine our service menu closely and tailor a print management strategy around the specific uniqueness of our client’s operations. We look forward to discovering something new from every demand for our services because it’s an important leap toward our own improvement.
And while we have a considerably large clientele, we have managed to grow along with that — and that’s why we’re never too busy for you if you need us. With the improved industry technology that we’re utilising for our own operations, plus the dedicated people we have trained through the years, we are able to meet your print management needs with accuracy and promptness. Our commitment is to become a partner to your success.
Contributing to our efficient service as well is our established system in approaching every demand. We adhere to our four-phase conjectural system; therefore, we don’t miss any detail in designing a strategy thoroughly befitting your business’s requirements. With this system, we are able to review your current output services infrastructure and identify opportunities to improve performance, streamline operations and reduce your cash outflow based on the vast array of solutions we have.
We also have a high performing customer service and support department; we have highly trained support representatives online, on the phone and onsite ready to assist you with every need.
Our Xerox Value Added services team works 24/7 to deliver results you can count on. We even have an impressive record or resolving 45 percent of customers’ issues online or over the phone. It’s worth mentioning as well that they are able to respond to issues reported in various languages. And if you come to any of our branches (Stafford, Wakefield, and Weston-Super-Mare), our on-site care personnel can be trusted to have any issue fixed in the timeliest manner; in addition to that, if you need printers installed, we can cover that easily. Our large team can install multiple printers in various locations on the same day.
So, for any of your printer needs, we are the company to turn to. Our established system in dealing with demands, and our large team, will take care of your business.